A brief pause in the flow of time.
Sometimes, even the smoothest paths gather a grain of sand.
Your payment was not completed, and the order has not been processed.
Nothing is lost — simply try again when you are ready.
What You Can Do
1. Try the payment again
A small refresh is often enough to restore the flow.
→ Return to Checkout
2. Use another payment method
Cards, Apple Pay, Google Pay, PayPal (if enabled).
3. Check with your bank
Occasionally, banks block international transactions for security reasons.
A quick confirmation may resolve it immediately.
If You Need Help
We are always here — quietly and attentively.
Email: yul.ivanova@gmail.com
Instagram: @ampulla_temporis
Send us:
your name
the item you tried to purchase
the approximate time of the attempt
We will guide you and hold your order aside if needed.
No Charges Applied
If the payment failed, your card has not been charged.
In rare cases of bank authorisation holds, the amount will be automatically released.
A Note from the Desert
Every piece we create carries millions of years within it.
A short digital interruption cannot stop what has already travelled through epochs.
Your chosen vessel of time is patiently waiting.