Packaging & Worldwide Delivery

When a vessel of time begins its journey across the world.

Every Ampulla Temporis piece carries a fragment of ancient life.
We pack it as carefully as archaeologists preserve rare findings — gently, securely, and with deep respect for the long path it is about to travel.
We ship across Europe and to most countries worldwide, following strict safety standards and providing clear, transparent delivery conditions.

Sustainable Packaging
We honour the land that gave us these stones.
This is why our packaging materials are made from recycled and environmentally responsible sources.

What’s included

1. A durable kraft box, ready for long-distance travel
2. A soft cotton pouch for storage and protection
3. Secure inner layers that protect the piece throughout transit
4. A Certificate of Authenticity containing:

• a unique identification number
• a description of the piece
• the origin and geological age of the fossil

Every parcel is assembled by hand — quietly, precisely, with intention.

We deliver throughout the EU and the UK using trusted international postal and courier services.
Shipping methods

• Standard International Shipping (national postal service + tracking number)
• Express Courier Delivery (UPS / DHL / FedEx, depending on destination)

Delivery time

• EU countries: 5–10 business days
• UK, Switzerland, Norway: 7–12 business days
• Express courier: 3–6 business days

Delivery times may vary due to customs or local postal operations.

Shipping cost

• Calculated at checkout based on destination and method
• Free EU shipping for orders over €300
• Express courier rates are calculated individually

Please note: All international shipments require 100% prepayment.
All payments are processed securely through certified international payment systems.
For information about returns and exchanges, please visit our Return Policy.

We ship to most destinations outside Europe, including the USA, Canada, the Middle East, Asia, Australia and New Zealand.

• Delivery timeUSA & Canada: 7–14 business days
• Middle East: 8–15 business days
• Asia: 10–18 business days
• Australia & New Zealand: 12–20 business days

Express courier options are available for most regions.

Shipping cost

• Calculated automatically during checkout
• Express courier tariffs vary by country

Import duties and local taxes may apply depending on your country’s regulations. These charges are the responsibility of the recipient.

Order Processing & Notifications

• Orders are dispatched within 1–3 business days.
• Once shipped, you will receive an email with a tracking number.
• Express courier services provide detailed tracking and estimated delivery windows.

If you need to update your address, please contact us immediately after placing your order.

Upon delivery, we recommend checking:

• The integrity of the outer box
• Completeness of the jewellery
• Absence of visible damage

We strongly recommend inspecting the parcel upon delivery.
If you notice visible damage, please report it to the courier and also inform us as soon as possible.
This helps us resolve the issue with the shipping carrier more quickly.

Additional Information

• Invoices for individuals or companies are available upon request.
• Couriers are not responsible for product consultations. Courier personnel handle only the delivery of parcels.
• Inspection and fitting should be done at the moment of delivery if the courier allows it.
• If someone receives the parcel on your behalf, please ask them to check the condition of the package.

Customs procedures and postal service delays are outside our control, but we will always assist you in tracking and resolving any delivery issues.
If you have any questions about international delivery, reach out to us.
We are here to guide your vessel of time safely across the world —
with the same care ancient oceans once gave to the fossils we now set in jewellery.